View allAll Photos Tagged customercare
FRAGILE, BROKEN, WET - Thanks Hermes.
I rarely get angry but I am today.
HERMES - "Messenger of the Gods with winged shoes"
The Hermes Courier dropped a parcel clearly marked "FRAGILE" over a locked rear gate. The gate is 2 metres high.
The parcel landed on the concrete patio slabs in the rain, bounced and did not survive the 2 metre drop.
What part of "FRAGILE" did the courier not understand?
It was also raining, so the parcel and contents were soaked.
The Hermes Courier politely told me on the card "Your parcel was delivered OVER THE GATE". Cheers Bud. Insult to injury springs to mind.
The highly coloured warning tape marked "FRAGILE" clearly was not legible or relevant to the Hermes courier.
I need a large coffee with lots of caffeine and several deep breaths.
Customer Service clearly not a high priority in this case.
Nothing left to go wrong on this one.
The situation is so incredibly stupid, deeply frustrating and time wasting for so many people to put it right, you have to laugh at it.
Life really is stranger than fiction.
UPDATE:-
"Life would be tragic if it wasn't so funny" - Stephen Hawking 1942-2018
I have been promised a refund by the seller. I hope they claim back from Hermes.
I haven’t been on Flickr for a little while because work kept me on the road. But one of those trips did inspire this photo of how I felt about Ryanair's customer service.
I knew the trip was not going to be easy then I pulled up at the barrier of the short stay carpark at Stansted airport, only for it not to recognise my registration number. Having got the long queue of cars behind me to do the backward shuffle, I finally managed to use the intercom, only to be told there was no record of my booking. Not a good start. And it got worse. Having sorted the car, and getting past security, I made into a very busy departure lounge. No time for food as my flight for Frankfurt was due to take off at 7pm… so straight off the to Gate 86 for me, where I was told to join the queue of passengers waiting to board. Unfortunately, the ground staff were oblivious to the fact that there was no plane at the stand. I think they were too busy checking no “non priority” passengers were sneaking in the “priority” line. After 30 mins of waiting for nothing to happen, the Ryanair people finally acknowledged what we were trying to tell them – there was no bloody plane to board! If only Ryanair issued them the same flight tracking apps we, the lowly passengers, were using, they would have known the inbound flight had not even left Frankfurt yet. Eventually, we were ordered to go back to the departure lounge. At least this gave me time to grab a bite to eat. About three hours later, we were called back to Gate 86… this time with a jet waiting for us. Having finally settled in my seat, safety briefing done, I waited for take-off. And I waited. And so did everyone else. Prompted by loud shouts of “Please tell us some information” by multiple irate Germans, the tannoy kicked into life. “This is your captain speaking. I am sorry that we have been delayed again, but they have given me the wrong flight plans and we cannot depart until the paperwork has been sorted”. At some time around midnight we were in the air and heading to Frankfurt International Airport. Or so I thought. It turns out that because of all the delays we were being rerouted to another airport, where coaches would be waiting to take us on the 1 hr 20 min journey to Frankfurt. To kick us in the teeth, Ryanair wished us “a pleasant evening”. We arrive at about 3.20am to find three taxis ready to ferry the 200 passengers to their next destination. Luckily, my hotel was close, so I walked the mile and got to my room at 3.45am. At 7am next day I had to leave to get to the train station. When I got there, I found that bad weather the night before had caused massive travel disruptions and there were long queues at all the ticket counters. Luckily, I was warned to not even bother, “If they do sell you a ticket, there will not be room on the train and they will not let you on”. These were the words of my boss who was on the train I was hoping to catch. A €150 taxi journey later, I arrived at my meeting. My boss arrived one-and-half hours late.
The return journey was less eventful… apart from the obligatory one-and-half hour delay from Ryanair, accompanied by no information or updates to help me plan (e.g. could I afford to take the risk and make the long trek from the gate to the nearest food outlet? I didn’t.) I eventually got home at 10pm. And that cold beer, fresh out of the fridge, never tasted so good. But I did not raise a glass to toast Ryanair. I know I cannot blame them for everything… but I can expect them to do the simple thing and keep me (and their ground staff) informed.
This photo was taken from the bus where we were waiting (reoccurring theme, here?) for Ryanair staff finish chatting and let us on the plane. Somewhere during this enforced pause, I came up with the “customer care” concept for this photo.
Equipment: Canon S100 @15mm, 1/20sec F4.5, ISO 1600
Post-production: Pilot’s window masked out and picture of a mooning garden gnome inserted.
Reference: PHO 1134
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
The Lord shall fight for you, and ye shall hold your peace. Exodus 14:14
VerseVisions™ is a contemporary Christian art ministry whose purpose is to share the love and message of God to all people through art and scriptural words of encouragement. VerseVisons™ Christian themed paintings are inspired by bible verses. Share your faith through Christian themed artwork!
Exodus 14:14. The Lord Shall Fight For You. VerseVisions™ Christian Modern Art. Copyright 2018 by artist Mark Lawrence. All Rights Reserved.
This large format Christian themed modern fine art giclee is available as an artist signed and numbered edition, and as an exclusive ultra-hand embellished edition. These exquisite collectible pieces are completely contour over-painted by hand, signed, numbered and certificated by artist Mark Lawrence. Editions are exclusively available for collectors at www.marklawrencegallery.com
Contact customercare@marklawrencegallery.com if we can assist you in any way with your Mark Lawrence acquisition.
My BT telephone landline developed a fault which prevented any calls getting through.
I did not know there was a fault on the line as the phone just wasn't ringing.
I contacted BT via the internet and chose the option to "Chat with a Support Assistant" as this service is advertised as being available 7 days a week from 8am to 7:45 pm.
Except when you ring at 13:13 on the 13th when the service is clearly not available.
The curse of unlucky 13 lives on and I still have the fault on my landline.
A really unusual timing of the call which was 100% unplanned as I just happened to deal with this during my lunch hour.
Customer care, care for employees, labor union, CRM, and life insurance concepts. Protecting gesture of businesswoman or personnel with icons representing group of people.
YOUR OWN EARTH
YOUR OWN SKY
YOUR OWN ABODE OF LUXURY
VILLAS
A home that is embellished with independence, Spacious and airy rooms generously planned to set your free after a hectic day's work so that you cherish warm moments with your loved ones.
PLOTS
Conceived for abundant living, plots offer you complete freedom for planning your home exactly in the way you want to set your imagination free and let it take a shape, as distinct as you are.
YOUR OWN WORLD OF RECREATION
Life in SHRI Radha Florence is truly enjoyable with lavish recreational possibilities created within the complex. The club with table tennis and badminton court and other sports will await your presence every evening.
YOUR OWN HGHER WORLD
The serene and rejuvenating environment at SHRI Radha Florence makes it a truly blissful for its habitants. Enjoy the holistic experience of spirituality and wellness.
YOUR OWN WORLD OF RELEXATION
At SHRI Radha Florence, life is full of relaxed moments. Unwind in the cool waters of exclusive residents’ swimming pool.
SHRI Radha Florence
Vrindavan
Live Support: shrigroup.co
Contact : customercare@shrigroup.net & 80570 33333/44444
The Royal Lady Ferry Boat operated between Malta and Gozo before WWII
This picture is part of the Memorji Għawdxin DVD Project
If interested in purchasing a copy of this DVD please contact the National Archives on customercare.archives@gov.mt
Photo Credit: Mrs Maria Sultana
VERSE ADDRESS
This painting is inspired from the Bible verses and teaching from a great book titled, Battlefield of the Mind, by Joyce Meyers. Recognize that our soul has an enemy who is a liar and a murderer. Lies are a key weapon that he uses to depress and defeat us.
Focus and renew your mind with the truth of Holy Scripture. Concentrate on God’s thoughts about who you are in Jesus Christ.
When God sends a message to us through scripture it is never by accident. In Isaiah 55:11, God says that wherever He sends His word it never returns empty, but always achieves the special purpose for which it was sent.
Prayerfully consider the bible verse that inspired this painting and know that the Mighty God of all the heavens has reached out to touch you this moment!
Philippians 1:6. God Completes What he Starts. Battlefield Of The Mind Collection- Bible Verse Inspired Christian Modern Art. Copyright © 2013 by Mark Lawrence. All Rights Reserved.
This Christian modern art is available as a singed/numbered fine art print, or as an ultra hand embellished fine art giclee. Embellished giclees are contour textured and brush-stroked by hand; signed, and numbered by artist Mark Lawrence. Limited Editions are available at MarkLawrenceGallery.com.
Contact customercare@marklawrencegallery.com if we can assist you in any way with your Mark Lawrence acquisition.
Reference: PHO 0529
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
Reference: PHO
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
YOUR OWN EARTH
YOUR OWN SKY
YOUR OWN ABODE OF LUXURY
VILLAS
A home that is embellished with independence, Spacious and airy rooms generously planned to set your free after a hectic day's work so that you cherish warm moments with your loved ones.
SHRI Radha Florence
Live Support: shrigroup.co
Contact : customercare@shrigroup.net & 80570 33333/44444
Jum il-Ħelsien 31/03/1979 – Il-President ta’ Malta Anton Buttigieg isellem lill-HMS London hi u ħierġa mill-Port il-Kbir
Freedom Day 31/03/1979 - The President of Malta Anton Buttigieg saluting the HMS London leaving the Grand Harbour
Reference: PHO 4320
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
Valletta - City Gate 1870. Known also as Putirjal (Porta Reale) or King's Gate
Reference: PHO 1800
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
Reference: PHO 1764
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
Reference: PHO 1958
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
Ruigrijk | Python 31/03/2018 13h04
The contemporary way of communication in the Efteling. Designer Anton Pieck (19 April 1895 – 24 November 1987) who died more than 30 years ago never could imagine what this sign was about. Social media like Facebook, Messenger, Twitter, Instagram and Snapchat were nonexistent. Anton Pieck never wanted the Python in 'his' park as well, but the opening of Python transformed De Efteling from a playground with some fairytales to one of the most important themeparks in Europe and even in the world.
De Efteling
The Efteling is a fantasy-themed amusement park in Kaatsheuvel in the Netherlands. The attractions are based on elements from ancient myths and legends, fairy tales, fables, and folklore.
The park was opened in 1952. It has since evolved from a nature park with a playground and a Fairytale Forest into a full-sized theme park. It now caters to both children and adults with its cultural, romantic, and nostalgic themes, in addition to its wide array of amusement rides.
It is the largest theme park in the Netherlands and one of the oldest theme parks in the world. It is twice as large as the original Disneyland park in California and antedates it by three years. Annually, the park has nearly 5 million visitors. In 2016, it was the third most visited theme park in Europe, behind Disneyland Paris and Europa-Park. Over the years, it has received over 125 million visitors.
Location: Kaatsheuvel, North Brabant, Netherlands
Opened: 1952
Operating season: Year-round
Visitors per annum: 4.76 million in 2016
Area: 72 ha the park; 276 ha the resort
Rides: Total 35
Roller coasters 6
Water rides 4
[ Source and much more Info: Wikipedia - De Efteling [2017]
Reference: PHO 0699
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
Reference: PHO 4625
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
Cottonera; Cospicua Parish Church Area
Reference: PHO 0459
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt
Jum il-Ħelsien (31/03/1979) – Il-President ta’ Malta Anton Buttigieg isellem lill-HMS London hi u ħierġa mill-Port il-Kbir fl-1 ta' April 1979.
Freedom Day (31/03/1979) - The President of Malta Anton Buttigieg saluting the HMS London leaving the Grand Harbour on the 1 April 1979.
Reference: PHO 4321
Reproductions can be ordered through the following e-mail address: customercare.archives@gov.mt