TechHelp photos on Flickr

Captured the moment I make my 4000th post to the TechSoup community forum. Here is my 4000th post, FYI: forums.techsoup.org/cs/community/f/16/t/43142.aspx

I have been associated with TechSoup since the 1990s, when it was called CompuMentor: first I was a client, then the volunteer moderator of the Volunteers & Technology branch of the TechSoup community forum (now folded into the Digital Engagement branch), and frequent volunteer participant in various TS online activities and events. In 2011, I filled temporarily as TechSoup community forum manager - and my temp job lasted 3 years. At the end of April 2014, I went back to being just an ordinary (not so ordinary?) volunteer forum contributor.

P1030743 by Do Space

TechTipsBanner_TXT by @GwynethJones -The Daring Librarian!

Access Denied to TechHelp 2.0 by DanielAllanWhite

TechHelp is down on the right at the end of the hall. Servers are on the left across from TechHelp 2.0.

235A5521 by Proctor Academy

Check the Knowledge Base before knocking! by Information Systems and Technology at MIT

Have a question about computer/IT stuff? If you're an MIT community member, check out the IS&T Knowledge Base. It's got thousands of frequently asked questions and answers about IT at the 'Tute.

You can access the KB at kb.mit.edu

Dividable Classroom by DanielAllanWhite

Ben looking into the vastness of Franklin Hall.

Tech Help by Lester Public Library

At the Lester Public Library, Two Rivers, Wisconsin

Franklin Hall by DanielAllanWhite

Just an exterior shot.

Tech Help by Lester Public Library

Lester Public Library, Two Rivers, Wisconsin

techsoup 4000th post big screen by Jayne Cravens

Captured the moment I make my 4000th post to the TechSoup community forum. Here is my 4000th post, FYI: forums.techsoup.org/cs/community/f/16/t/43142.aspx

I have been associated with TechSoup since the 1990s, when it was called CompuMentor: first I was a client, then the volunteer moderator of the Volunteers & Technology branch of the TechSoup community forum (now folded into the Digital Engagement branch), and frequent volunteer participant in various TS online activities and events. In 2011, I filled temporarily as TechSoup community forum manager - and my temp job lasted 3 years. At the end of April 2014, I went back to being just an ordinary (not so ordinary?) volunteer forum contributor.

Tech Help by Lester Public Library

Lester Public Library, Two Rivers, Wisconsin

CTU (no, its the Hirsh) by DanielAllanWhite

Viewed from below, the new Hirsh looks like CTU's offices.

Media Literacy for Seniors: Bridging the Digital Divide in Our Communities by Wesley Fryer

March webinar for the MediaEd Club of the Media Education Lab:

Technology companies rarely design with older adults in mind, yet seniors face increasingly high-stakes digital challenges—from navigating confusing interfaces and password resets to identifying AI-generated deepfakes and avoiding sophisticated scams. Join Lucy Gray, an educational technology veteran who now works part-time at a public library supporting older adults with technology, as she shares real stories from the frontlines of senior tech support. Lucy will illuminate how seemingly simple design choices—like full-screen promotional overlays or multi-step authentication processes—can trigger cascading crises for seniors, locking them out of essential accounts and services. More importantly, she'll share practical strategies educators can use to support older family members, friends, and neighbors, while making the case that media literacy education isn't just for students—it's a critical life skill for adults of all ages. This session will challenge us to recognize that the same media literacy competencies we teach our students are desperately needed by the seniors in our communities, and that each of us has the power to bridge this digital divide through patient, informed support.

Black Squirrel Radio by DanielAllanWhite