NEC Extra Mile Award - Sylvia Duran-Ramirez

Biometrics Solutions Division (BSD)

Sylvia Duran-Ramirez, Documentation Manager

Carlo Lagdamen, Manager - Solutions Engineering

Rancho Cordova, CA

Presenter: Raffie Beroukhim

 

Applicable Criteria: Innovation, Customer Relationships and Company Values

 

Reason Selected: Sylvia Duran-Ramirez and Carlo Lagdamen lead the proposal, pre-sales and pricing teams at NCECAM BSD. With their compelling proposals and strategic pricing, in the first half alone, they have led their teams and NECAM BSD to the most successful and compelling winning streak in NECAM’s history.

 

This year has seen a tremendous upswing in competitive tenders released within the biometrics market. Often, these tenders have been released with multiple responses required during concurrent timelines. Syliva and Carlo implemented stream-lined processes to allow their teams to handle this workload, while ensuring the quality of our responses exceeded internal and external customer expectations. In parallel, they tirelessly led their teams to the most compelling proposals detailing NEC’s values in all of our submittals.

 

It is also worthwhile to note that in these competitive tenders, NEC has NOT been the incumbent bidder. Our ability to displace the incumbent and win despite a strong competitive procurement process is a further testimony of the quality of the work this team has been able to achieve. Their ability to sustain this effort for extended periods of time without compromising quality and having multiple successes is a testimony of what it has taken to be able to enjoy this winning streak.

 

Sylvia and Carlo’s efforts have enabled the division to achieve the orders necessary to grow the business and build a backlog to continue revenue recognition. They and their teams have shown dedication to duty, initiative, and gone above and beyond to continually exceed expectations.

Done