'what happened' map

Part of a new improved design probe for tracking co-designer experiences when purchasing mass customised products

 

Moo.com stickers form part of a 'what happened' map which helps describe the emotional reaction to touch points within the co-design experience

 

Participants have the choice of buying a product from NikeID, Freitag, Timbuk2, My K-Swiss or Pumas Mongolian Shoe BBQ

Done