Hacked!

I've been hacked!

 

My blog and fledgling e-commerce site got hacked. I have no idea when exactly, but apparently google started labeling me a good-for-nothing troublemaker around Jan. 9 or so.

 

Man did the tech squirm when I asked for some information. I googled it and the first page was loaded with results about how the provider had been hit by a large scale attack. It was obvious they'd been coached not to give any information to the customers or admit anything.

 

I suspect it highly unlikely this will have affected anyone reading this, but if anyone thinks me a ne'er-do-well because of this, I'm not. I do well alot. Sometimes.

 

At any rate, they jumped to, and the sites should be up soon.

 

lawson:

Hi, this is lawson. How may I help you ?

 

joe kraft:

my site has been marked as an attack site in google

 

joe kraft:

?

 

lawson:

May I have your web site URL please ?

 

joe kraft:

there are several. it seems like basically anything i am hosting. my blog, by business site(s)

 

joe kraft:

www.kraftworkstudio.com/

 

lawson:

ok, For this issue, it requires our senior ticket technicians assistance. I found email jdkraft@xxxxxxx.net in your chat survey, may I use it as your contact email to submit a ticket to our senior ticket technicians? Sorry for the inconvenience

 

joe kraft:

yes. i can't be the only one this is happening to. how long to resolve?

 

joe kraft:

www.tagrafi.com

 

joe kraft:

blog.kraftworkstudio.com

 

lawson:

ok, after I submit the ticket, Our technician will double check it as soon as possible.

 

joe kraft:

what happened? how many people did this affect?

 

lawson:

sorry, I am not sure . could you please kindly wait and check it later ?

 

joe kraft:

how much later?

 

lawson:

in one hour

 

joe kraft:

where do i get answers about what happened?

 

lawson:

you can check the ticket reply from control panel >> help desk

 

lawson:

Your ticket ID is 556812

 

joe kraft:

will they be able to tell me what happened on your server? this is a problem with your servers, right?

 

lawson:

after they double check it,they will tell you it

 

joe kraft:

are you saying you are personally unaware of this happening to other people?

 

lawson:

I am not sure

 

joe kraft:

you don't know if you have helped someone else out with this problem?

 

lawson:

since I don't have right to access server, only our technician can access to server.

 

lawson:

can you check it in one hour ?

 

joe kraft:

i just did a google of "webhost4life attack site", and it is remarkable how many results came back about your servers getting hacked. good job on being forthcoming with the user about your services.

 

lawson:

Our technician is working on it now

 

lawson:

you should get the reply soon

 

joe kraft:

why wasn't this proactively taken care of?

 

lawson:

there could be many reason cause it and our technician is double checking on it now

 

lawson:

causing* it

 

lawson:

Is there anything else I can do for you ?

 

 

 

 

 

 

Done