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Farmers Insurance Training Simulation

forgefx.com/casestudies/farmers/training-simulation.htm

 

The simulation software reduced training expenses for Farmers Insurance by reducing the amount of travel that prospective claims agents had to make, and by eliminating the need to train with costly real-world materials. In addition, by prescreening applicants in the virtual world, real-world training only occurred for candidates that had a good chance of succeeding to become insurance adjusters, as demonstrated in their training simulation scores.

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Uploaded on October 4, 2009
Taken on October 3, 2009