Keith Williamson
A touch of overkill Project 365(2) Day 301
The building society, with which we administer several accounts, has decided to communicate to all of its customers the changes in protection for monies deposited with them.
That was very kind of them and of course most welcome.
However, their action meant we received seven letters telling us the exact same thing, all in separate envelopes, each posted to our address in Spain by airmail.
Now I am no expert on databases but my shaky knowledge tells me that it should have been possible to send one letter to cover all of the accounts. If I am correct, a relatively simple query would have amalgamated the accounts in our names and address together.
That would have saved the building society a lot of paper and a lot of postage all of which were paid for by us, the customers. Bearing in mind that we will not be the only customers with more than one account and more than one account holder, I dread to think how many letters were sent in total.
PS If they don't know how to do this, I know a man (or two) who could help them!
A touch of overkill Project 365(2) Day 301
The building society, with which we administer several accounts, has decided to communicate to all of its customers the changes in protection for monies deposited with them.
That was very kind of them and of course most welcome.
However, their action meant we received seven letters telling us the exact same thing, all in separate envelopes, each posted to our address in Spain by airmail.
Now I am no expert on databases but my shaky knowledge tells me that it should have been possible to send one letter to cover all of the accounts. If I am correct, a relatively simple query would have amalgamated the accounts in our names and address together.
That would have saved the building society a lot of paper and a lot of postage all of which were paid for by us, the customers. Bearing in mind that we will not be the only customers with more than one account and more than one account holder, I dread to think how many letters were sent in total.
PS If they don't know how to do this, I know a man (or two) who could help them!