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begin the track.. "i got a live one.. blue jacket and ball cap, headed for isle 8!"

Retrospective Ethnography Retail Rig via myself and Gator Dave here.

 

One observes and tracks users customers with wireless pan/tilt/zoom network ready cameras while the other maps and notates actions of users, product pickups, interactions with store staff, extreme postures (kneel, sit, reaching), wait times, noticable signs of confusion or frustration.

 

Sketched out on a napkin, created with passion.

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Uploaded on February 2, 2005
Taken on February 2, 2005