crouchingbadger
B&Q & Queue & Queue
Total user interface fail in almost every respect.
It repeatedly barks "Please place your item on the scale", where the scale is a metre to your right and only obvious when you stand back this far to take a photo. The scanner has a dual purpose in supermarkets, where it can weigh too. But not here. Ok, so B&Q has bigger items than a supermarket, but the scale looks like a packing area. It needs a big sticker saying "SCALE".
When it had finished I inserted my card (off to the left after some more looking around, after moving the basket so I could get the card into the slot at the bottom). Eventually some little timeout timer went off and the screen silently changed to "payment method" on the lo-contrast [tm] screen. I'd already put my card in, but this wasn't enough for it to figure out I wanted to use a card.
A woman with worse people-interface skills than the orange machine was hovering between the four retardo-tills trying help people out by going "press that one, innit".
But wait, where are the bags? What do you mean they cost 10p and I'll have to queue again to buy one?
B&Q & Queue & Queue
Total user interface fail in almost every respect.
It repeatedly barks "Please place your item on the scale", where the scale is a metre to your right and only obvious when you stand back this far to take a photo. The scanner has a dual purpose in supermarkets, where it can weigh too. But not here. Ok, so B&Q has bigger items than a supermarket, but the scale looks like a packing area. It needs a big sticker saying "SCALE".
When it had finished I inserted my card (off to the left after some more looking around, after moving the basket so I could get the card into the slot at the bottom). Eventually some little timeout timer went off and the screen silently changed to "payment method" on the lo-contrast [tm] screen. I'd already put my card in, but this wasn't enough for it to figure out I wanted to use a card.
A woman with worse people-interface skills than the orange machine was hovering between the four retardo-tills trying help people out by going "press that one, innit".
But wait, where are the bags? What do you mean they cost 10p and I'll have to queue again to buy one?