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17 Metrics to Measure for an Effective Call Center

Customer service is a cornerstone of most of the businesses now and for years businesses have used metrics to measure their call center operations to make them outstanding.

 

#CallCenterMetrics #intellicon #contactcentersolution #omnichannelcontactcenter #helpdesksoftware www.intellicon.io/metrics-to-measure-effective-call-center/

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Uploaded on February 11, 2019