HelpDesk Automation - Intellicon - Intelligent Contact Center Solution

Intellicon is pre-integrated with our Help Desk automation module,

 

which can be used for

- Automatic & Manual Ticket Creation

- Ticket Assignment to a specific team

- Execute a pre-programmed SOP according to the complaint type

- Monitor the SLA and

- Escalate the tickets to the senior team members in order to get it done.

 

Get Connected to see a live demo or to know more. www.intellicon.io

 

#helpdeskautomation #customerexperiencesoftware #intellicon

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