cnycompguy
Floor at Outback
This is the floor at the New Hartford, NY Outback Steakhouse.
Up until today I ate there 2-4 times a month for the past year and a half.
Today my wife and I walked in, on the way to our table we heard other tables complaining amongst themselves about the service and once seated we overheard the table next to us discussing how they sent back their food.
We ordered drinks, I had coffee. The waitress brought coffee that was hot, along with sugar and cream, but not a spoon to stir with. No spoons on the table either. 15 min wait for her to come back, now the coffee is cold. order cheese fries and bloomin burger, get cheese fries. while eating the fries, 3 or 4 flies attack our table, getting all over our food. after an hour and ten minutes wait, our food arrives. My "medium well" burger was burnt, dry as sand, and smelled like it was picked out of the dumpster from 3 days ago. At that point I called over the manager, had her take my food off the bill, paid (after another half an hour wait) then got the hell out of there.
They just lost a pair of lifetime customers because their waitress and cook were both high as kites.
Floor at Outback
This is the floor at the New Hartford, NY Outback Steakhouse.
Up until today I ate there 2-4 times a month for the past year and a half.
Today my wife and I walked in, on the way to our table we heard other tables complaining amongst themselves about the service and once seated we overheard the table next to us discussing how they sent back their food.
We ordered drinks, I had coffee. The waitress brought coffee that was hot, along with sugar and cream, but not a spoon to stir with. No spoons on the table either. 15 min wait for her to come back, now the coffee is cold. order cheese fries and bloomin burger, get cheese fries. while eating the fries, 3 or 4 flies attack our table, getting all over our food. after an hour and ten minutes wait, our food arrives. My "medium well" burger was burnt, dry as sand, and smelled like it was picked out of the dumpster from 3 days ago. At that point I called over the manager, had her take my food off the bill, paid (after another half an hour wait) then got the hell out of there.
They just lost a pair of lifetime customers because their waitress and cook were both high as kites.