Cincom PR
Jeanne Bliss
www.customerbliss.com/jeannebliss.html
Jeanne Bliss is not an evangelist, nor observer of companies.
She's been inside them for 25 years, arm wrestling them on behalf of their customers! As "Chief Customer Zealot" for five large U.S. market leaders, Jeanne's fought valiantly to get the customer on the strategic agenda, redirecting priorities and creating transformational changes to the brands' customer experience. She has driven achievement of 95 percent loyalty rates, changing customer experiences across 50,000-person organizations ... convincing even the staunchest curmudgeons to help push the customer rock up the hill.
Jeanne Bliss
www.customerbliss.com/jeannebliss.html
Jeanne Bliss is not an evangelist, nor observer of companies.
She's been inside them for 25 years, arm wrestling them on behalf of their customers! As "Chief Customer Zealot" for five large U.S. market leaders, Jeanne's fought valiantly to get the customer on the strategic agenda, redirecting priorities and creating transformational changes to the brands' customer experience. She has driven achievement of 95 percent loyalty rates, changing customer experiences across 50,000-person organizations ... convincing even the staunchest curmudgeons to help push the customer rock up the hill.