ATM Fail
Category: Things you do not want to see ... especially just after entering your PIN.
This status display is mounted behind the front cover of the ATM and usually not visible to the customer. This type of ATM normally has a row of three green LEDs above the main display and the center LED looks strangely flat. What you see is actually a reflection of a LED provided by a two-way-mirror, on the dark side of which sits a CCD camera that captures images during PIN entry and cash withdrawal. Anyway, this CCD unit was missing and through a hole I could catch a glimpse at the status display:
MALFUNCTION - CDM ENCRYP 64CB/9004
AZM-Encryption not configured. Notify Technical Service!
"CDM" stands for Cash Dispensing Module, "AZM" is the abbreviation of the same word in German (Auszahlungsmodul). It is unclear if this refers to a malfunction of the encrypting PIN pad (EPP) or just some ancillary module.
The ATM worked just fine, by the way ...
ATM Fail
Category: Things you do not want to see ... especially just after entering your PIN.
This status display is mounted behind the front cover of the ATM and usually not visible to the customer. This type of ATM normally has a row of three green LEDs above the main display and the center LED looks strangely flat. What you see is actually a reflection of a LED provided by a two-way-mirror, on the dark side of which sits a CCD camera that captures images during PIN entry and cash withdrawal. Anyway, this CCD unit was missing and through a hole I could catch a glimpse at the status display:
MALFUNCTION - CDM ENCRYP 64CB/9004
AZM-Encryption not configured. Notify Technical Service!
"CDM" stands for Cash Dispensing Module, "AZM" is the abbreviation of the same word in German (Auszahlungsmodul). It is unclear if this refers to a malfunction of the encrypting PIN pad (EPP) or just some ancillary module.
The ATM worked just fine, by the way ...