Best Practices Gurus
BPGurus
ITIL Service Transition 2011 edition
Provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
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Uploaded on July 14, 2011
Taken on July 13, 2011
ITIL Service Transition 2011 edition
Provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
858
views
0
faves
0
comments
Uploaded on July 14, 2011
Taken on July 13, 2011