Artificial Solutions
¿Qué esperan tus clientes de tu servicio de atención online?
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
¿Qué esperan tus clientes de tu servicio de atención online?
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.