Artificial Solutions
Executive Briefing at Stockholm - July 2011
The briefing explores how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, IKEA, Scandinavian Airlines, Försäkringskassan, Canal Digital, Skandiabanken, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions. Typically used to supplement existing service agents, the results for virtual assistants are impressive with 25% plus cost savings being commonplace. Additionally, the added benefits of using automated online solutions such as intelligent Virtual Assistants to converse with customers in a natural, dynamic way has significantly improved customer experience and enhanced brand perception.
Artificial Solutions' Executive Briefings are designed to deliver sharp, punchy insight; they are run around lunch and timed to make it convenient for you to travel to and from the event. During the briefing, industry experts share their knowledge and experience in an informal atmosphere where you can learn about cutting-edge trends and technologies whilst networking with fellow customer service and customer experience specialists from a range of organizations. The number of guests are kept low to ensure there is plenty of interaction at the events.
Executive Briefing at Stockholm - July 2011
The briefing explores how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, IKEA, Scandinavian Airlines, Försäkringskassan, Canal Digital, Skandiabanken, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions. Typically used to supplement existing service agents, the results for virtual assistants are impressive with 25% plus cost savings being commonplace. Additionally, the added benefits of using automated online solutions such as intelligent Virtual Assistants to converse with customers in a natural, dynamic way has significantly improved customer experience and enhanced brand perception.
Artificial Solutions' Executive Briefings are designed to deliver sharp, punchy insight; they are run around lunch and timed to make it convenient for you to travel to and from the event. During the briefing, industry experts share their knowledge and experience in an informal atmosphere where you can learn about cutting-edge trends and technologies whilst networking with fellow customer service and customer experience specialists from a range of organizations. The number of guests are kept low to ensure there is plenty of interaction at the events.