Tracking feedback from the field

Capt. Grekii Fielder, HRC Evaluation Branch policy officer and alternate ICE manager, checks ICE comments submitted from the field to monitor feedback to ongoing updates of the Evaluation Entry System, which launched in April.

 

Photo by David Ruderman, HRC Public Affairs

 

HRC is in the process of adopting ICE as a customer feedback and monitoring system across the command. For the full story, go to HRC adopts Interactive Customer Evaluation

 

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