Larry Bissel
Samsung HZ15W 12MP Digital Camera with 10x Schneider Wide Angle Dual Image Stabilized Zoom and 3.0 inch LCD (Grey)
I bought the Samsung HZ15W for its small size, high megapixels resolution, large LCD screen, and wide-screen 720p movie recording ability. Plus there were some pretty good reviews concerning this cameras picture quality. I took the camera on a vacation to Las Vegas and I am very pleased with the 9 megapixel 16x9 pictures that I took and the 1280 x 720 movies with 10x smooth zooms. Pictures and movies shot in low light and night-time situations turned out better than I believed possible.THE SOUND OF ZOOMOne of the reviews for this camera complained about the fact that you can hear the zoom when recording movies with sound. Yes you can but there are three options available when recording movies. You can record with no sound at all, sound at all times, or you can automatically have sound muted when you use the zoom feature. With a movie editing program on your computer you could then cut and paste a length of background sounds from the rest of your movie to cover the zoom sound or the muted portion of your movie, depending on your settings.SHUTTER BUTTON AND GREAT CUSTOMER SERVICEAs soon as I got this camera I knew something was weird with the functioning of the shutter button. I would press the shutter button half way and nothing would happen - no pre-focus or focus lock. And, sometimes when I pressed the shutter button all the way down the camera would not take a picture. I would sometimes have to press the shutter button 2, 3, or 4 times before the camera would take a picture. Despite this obvious problem, I took a lot of very good pictures and movies in Vegas. I also got a chance to try this model camera in a store where I discovered that my camera was definitely acting abnormally with the shutter button.When I got home, I accessed the Amazon website and reported that I wanted to exchange the camera for a new one of the same model. I filled out a web page and was able to print out a return authorization and a UPS shipping label to return my defective camera. I was given notice that my return request would be processed within three business days and that I would receive an email telling me if my request was accepted. Also, as long as I returned the defective camera within 30 days, there would be no charge involved.This request was made on a Sunday. The following Wednesday, just three days later, I was shocked to receive a new camera in the mail. I hadnt even checked my email yet to see if I should return my old camera. The new camera does have a correctly working shutter button and my old camera will be dropped off at the local UPS store tomorrow. Amazon just solidified a customer for life with their incredible customer service.Imagine a company that sells products you cant get locally, provides informative customer reviews for those products, and then provides the best customer service possible. Amazon.com is the best. Keep up the good work Mr. Bezos. For More 5 Star Reviews Samsung HZ15W 12MP Digital Camera with 10x Schneider Wide Angle Dual Image Stabilized Zoom and 3.0 inch LCD (Grey)
Samsung HZ15W 12MP Digital Camera with 10x Schneider Wide Angle Dual Image Stabilized Zoom and 3.0 inch LCD (Grey)
I bought the Samsung HZ15W for its small size, high megapixels resolution, large LCD screen, and wide-screen 720p movie recording ability. Plus there were some pretty good reviews concerning this cameras picture quality. I took the camera on a vacation to Las Vegas and I am very pleased with the 9 megapixel 16x9 pictures that I took and the 1280 x 720 movies with 10x smooth zooms. Pictures and movies shot in low light and night-time situations turned out better than I believed possible.THE SOUND OF ZOOMOne of the reviews for this camera complained about the fact that you can hear the zoom when recording movies with sound. Yes you can but there are three options available when recording movies. You can record with no sound at all, sound at all times, or you can automatically have sound muted when you use the zoom feature. With a movie editing program on your computer you could then cut and paste a length of background sounds from the rest of your movie to cover the zoom sound or the muted portion of your movie, depending on your settings.SHUTTER BUTTON AND GREAT CUSTOMER SERVICEAs soon as I got this camera I knew something was weird with the functioning of the shutter button. I would press the shutter button half way and nothing would happen - no pre-focus or focus lock. And, sometimes when I pressed the shutter button all the way down the camera would not take a picture. I would sometimes have to press the shutter button 2, 3, or 4 times before the camera would take a picture. Despite this obvious problem, I took a lot of very good pictures and movies in Vegas. I also got a chance to try this model camera in a store where I discovered that my camera was definitely acting abnormally with the shutter button.When I got home, I accessed the Amazon website and reported that I wanted to exchange the camera for a new one of the same model. I filled out a web page and was able to print out a return authorization and a UPS shipping label to return my defective camera. I was given notice that my return request would be processed within three business days and that I would receive an email telling me if my request was accepted. Also, as long as I returned the defective camera within 30 days, there would be no charge involved.This request was made on a Sunday. The following Wednesday, just three days later, I was shocked to receive a new camera in the mail. I hadnt even checked my email yet to see if I should return my old camera. The new camera does have a correctly working shutter button and my old camera will be dropped off at the local UPS store tomorrow. Amazon just solidified a customer for life with their incredible customer service.Imagine a company that sells products you cant get locally, provides informative customer reviews for those products, and then provides the best customer service possible. Amazon.com is the best. Keep up the good work Mr. Bezos. For More 5 Star Reviews Samsung HZ15W 12MP Digital Camera with 10x Schneider Wide Angle Dual Image Stabilized Zoom and 3.0 inch LCD (Grey)