2013-08-12 S9 JB 68249#coac EI-RJG
Why are there so many airplane pictures at the end of our Scotland journey? A long, long stopover because KLM had scheduled us on a connection that could not work. Only 45 minutes between a (slightly delayed) non-Schengen arrival from Edinburgh and a Schengen connection from Amsterdam to Cologne. More than 10 people had booked the connection to Cologne, they all missed the flight. Even though both flights were KLM flights, KLM refused any compensation and told us the only flight was (six hours later!) to Duesseldorf, not Cologne. The taxi costs were at our expense. I recommend that you doublecheck any short connections KLM might offer. They obviously don't.
2013-08-12 S9 JB 68249#coac EI-RJG
Why are there so many airplane pictures at the end of our Scotland journey? A long, long stopover because KLM had scheduled us on a connection that could not work. Only 45 minutes between a (slightly delayed) non-Schengen arrival from Edinburgh and a Schengen connection from Amsterdam to Cologne. More than 10 people had booked the connection to Cologne, they all missed the flight. Even though both flights were KLM flights, KLM refused any compensation and told us the only flight was (six hours later!) to Duesseldorf, not Cologne. The taxi costs were at our expense. I recommend that you doublecheck any short connections KLM might offer. They obviously don't.