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Cause of Poor Voip Quality

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f you are using a VoIP phone system, there is a good chance you have experienced poor call quality. This article discusses the causes of VoIP call quality problems and what you can do to correct them.

 

The causes of poor quality VoIP calls are easy to diagnose and correct. Your VoIP Service Provider should be able to identify and work with you to correct these problems. More importantly, these problems should not be ongoing. If your VoIP Service Provider is unable to correct your call quality problems, you need to find a different provider.

 

The Solution: Prioritize

 

Prioritizing VoIP traffic over the network yields latency and jitter improvements. Policy based network management, bandwidth reservation, Type of Service, Class of Service, and Multi-Protocol Label Switching (MPLS) are all widely used techniques for prioritizing VoIP traffic. A quality VoIP router can solve many of these issues and will result in business quality VoIP service

 

3. The Problem: Poor Internet Connection

 

Most ISP’s are designed for web surfing and not VoIP. Transporting voice packets is different and requires an additional set of internet protocols that your ISP may not be providing.

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Uploaded on March 21, 2012
Taken on March 21, 2012