Zpanish-Zcorpio
OLEMARAC
.
.
or CARAMELO............a la Reversed.
SELF.
.
.
.
this is a huge PROTEST about the TERRIBLE Customer Services @ the SPANISH CONSULATE in London...............in fact, WHAT CUSTOMER SERVICES ??? They don't give ANY.
.
.
1- They don't give the right information so you waste your time forced to visit them several times.
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2- when you ask them questions they look as if you are BOTHERING them...........so they answer very abrupt as if they are upset.
.--------------------------------------------------------------------------------------------------------------------------
.
3- They MUST change their appointment system to make it more convenient for their customers who have JOBS and no time to waste.......instead their appt system is designed to make it more convenient for LAZY THEMSELVES........i mean, who wants to make appointments via mails @ times that are inconvenient anyway ??
OR worse, how about appts WRITING BY LETTER ????loooooooooooooooooooooooooooooooooooooooooooool
HAVE YOU HEARD OF a more direct approach..............have you heard of something called PHONES ?????????
AND HOW ABOUT ANSWERING THEM TOO ??? :)
..
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4- this is a message to that ignorant person they have @ their door as SECURITY person ??????? LOL
this is THE UNITED KINGDOM, madam (i'll call her madam to call her something)............and in the United Kingdom customers DEMAND good customer services and we also have more rights than she obviously thinks WE DO !!!!
.
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5- to that UNHELPFUL man they have for STAFF working there............can you improve your grammar and communication skills and stop BARKING MAD at people instead ?????? You sound like A DOG !!!
the man @ the queue only asked you if you closed on Sundays ?? AS you wrongly gave him an appointment for a.............SUNDAY !!!!!!!
He didn't ask you for your BANK CARD pin number DETAILS for goodness sake !!!!!
uhhmm.........NO good LISTENING skills either...........i see.....
.
.--------------------------------------------------------------------------------------------------------------------
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6- YOU ARE SUPPOSED TO BE REPRESENTING SPAIN ??? I DON'T THINK SO...........the Spain I know are HELPFUL, HAPPY PEOPLE who gives service with a SMILE !!!!
AND i KNOW SO............COS i'M ONE OF THEM...............
.
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7- I wish more Spanish Consulates were opened SOON with more entuthiastic, helpful, and energetic staff
cos I'd avoid to come to this one in A SHOT......and like the PLAGUE !!!!
.
MAYBE being jobless............would make them think twice before speaking......or barking.
.--------------------------------------------------------------------------------------------------------------------------
.
8- To that security "person" again at the door.............GO TO THE BRITISH EMBASSY and take notes to how to treat HUMAN BEINGS....with politeness............First class SERVICE !!!!
cos that's how i know that what you are giving is THIRD CLASS..............from the 60's.......no, make that from the DARK AGES..........IN FACT, THE DINASOURS come to my mind !!!!!
.
.--------------------------------------------------------------------------------------------------------------------
This place is OUTRAGEOUS............and a further investigation should take place FROM THE SPANISH AMBASSADOR !!!!!!.
. See below how many COMPLAINTS people have made regarding this AWFUL PLACE !!!!!!!
.
I mean, if a SIMPLE Passport Renewal is taking me TWO visits and I still need to do A THIRD ONE.......WHY?? because all i neeed now is an IMPOSSIBLE appointment .......I must request one via the internet, then they must write back (the guy doesn't even know when !!! ......(btw, I have all the documents, photos and money needed already)....
HOW LONG DOES IT TAKE FOR A VISA
THEN ?????????????????????????????????????????????????????
FOR GOODNESS SAKE !!!!!!!!!!!!!!
..............some people need a lesson in good customer relations. Spain needs tourists to help its economy and people........and they (at this Spanish Embassies) are not going to attract them in this RUDE way ..............no way !!!!!!
..
.
¡Olé!
.
.
.
.
OLEMARAC
.
.
or CARAMELO............a la Reversed.
SELF.
.
.
.
this is a huge PROTEST about the TERRIBLE Customer Services @ the SPANISH CONSULATE in London...............in fact, WHAT CUSTOMER SERVICES ??? They don't give ANY.
.
.
1- They don't give the right information so you waste your time forced to visit them several times.
-------------------------------------------------------------------------------------------------------------------------
2- when you ask them questions they look as if you are BOTHERING them...........so they answer very abrupt as if they are upset.
.--------------------------------------------------------------------------------------------------------------------------
.
3- They MUST change their appointment system to make it more convenient for their customers who have JOBS and no time to waste.......instead their appt system is designed to make it more convenient for LAZY THEMSELVES........i mean, who wants to make appointments via mails @ times that are inconvenient anyway ??
OR worse, how about appts WRITING BY LETTER ????loooooooooooooooooooooooooooooooooooooooooooool
HAVE YOU HEARD OF a more direct approach..............have you heard of something called PHONES ?????????
AND HOW ABOUT ANSWERING THEM TOO ??? :)
..
--------------------------------------------------------------------------------------------------------------
4- this is a message to that ignorant person they have @ their door as SECURITY person ??????? LOL
this is THE UNITED KINGDOM, madam (i'll call her madam to call her something)............and in the United Kingdom customers DEMAND good customer services and we also have more rights than she obviously thinks WE DO !!!!
.
----------------------------------------------------------------------------------------------------------------
5- to that UNHELPFUL man they have for STAFF working there............can you improve your grammar and communication skills and stop BARKING MAD at people instead ?????? You sound like A DOG !!!
the man @ the queue only asked you if you closed on Sundays ?? AS you wrongly gave him an appointment for a.............SUNDAY !!!!!!!
He didn't ask you for your BANK CARD pin number DETAILS for goodness sake !!!!!
uhhmm.........NO good LISTENING skills either...........i see.....
.
.--------------------------------------------------------------------------------------------------------------------
.
6- YOU ARE SUPPOSED TO BE REPRESENTING SPAIN ??? I DON'T THINK SO...........the Spain I know are HELPFUL, HAPPY PEOPLE who gives service with a SMILE !!!!
AND i KNOW SO............COS i'M ONE OF THEM...............
.
-----------------------------------------------------------------------------------------------------------------
7- I wish more Spanish Consulates were opened SOON with more entuthiastic, helpful, and energetic staff
cos I'd avoid to come to this one in A SHOT......and like the PLAGUE !!!!
.
MAYBE being jobless............would make them think twice before speaking......or barking.
.--------------------------------------------------------------------------------------------------------------------------
.
8- To that security "person" again at the door.............GO TO THE BRITISH EMBASSY and take notes to how to treat HUMAN BEINGS....with politeness............First class SERVICE !!!!
cos that's how i know that what you are giving is THIRD CLASS..............from the 60's.......no, make that from the DARK AGES..........IN FACT, THE DINASOURS come to my mind !!!!!
.
.--------------------------------------------------------------------------------------------------------------------
This place is OUTRAGEOUS............and a further investigation should take place FROM THE SPANISH AMBASSADOR !!!!!!.
. See below how many COMPLAINTS people have made regarding this AWFUL PLACE !!!!!!!
.
I mean, if a SIMPLE Passport Renewal is taking me TWO visits and I still need to do A THIRD ONE.......WHY?? because all i neeed now is an IMPOSSIBLE appointment .......I must request one via the internet, then they must write back (the guy doesn't even know when !!! ......(btw, I have all the documents, photos and money needed already)....
HOW LONG DOES IT TAKE FOR A VISA
THEN ?????????????????????????????????????????????????????
FOR GOODNESS SAKE !!!!!!!!!!!!!!
..............some people need a lesson in good customer relations. Spain needs tourists to help its economy and people........and they (at this Spanish Embassies) are not going to attract them in this RUDE way ..............no way !!!!!!
..
.
¡Olé!
.
.
.
.