ALL4CMH
211 Call Specialist Handling A Call
2-1-1 HelpLine calls are answered by trained, multilingual staff 24 hours a day, 7 days a week, and are confidential. Staff help identify what program or programs will best meet the callers needs, provide information, connect, and/or refer callers directly to the programs that will assist them. Staff also provide immediate crisis intervention and suicide prevention. As with all 2-1-1 calls, these calls are strictly confidential.
2-1-1 HelpLine is the first point-of-access to all community services, including shelter and housing, food, drug and alcohol abuse prevention and treatment, health facilities, counseling, mental health services, senior issues, financial assistance, legal assistance, child care, child and elder abuse services, recreation, disaster relief, crisis intervention and suicide prevention, and much more. 2-1-1 is also the number to call when you are looking for ways to give back to the community, find volunteer opportunities, and other ways to support local organizations.
In the event of an emergency or disaster in or affecting Santa Barbara County, 2-1-1 HelpLine is now the public resource for immediate information on response, relief and recovery efforts. For example, road closures, evacuation areas, emergency shelters, animal housing, school closures, donation locations and volunteer opportunities, where to go to speak with Federal Emergency Management representatives, insurance adjusters, and more.
211 Call Specialist Handling A Call
2-1-1 HelpLine calls are answered by trained, multilingual staff 24 hours a day, 7 days a week, and are confidential. Staff help identify what program or programs will best meet the callers needs, provide information, connect, and/or refer callers directly to the programs that will assist them. Staff also provide immediate crisis intervention and suicide prevention. As with all 2-1-1 calls, these calls are strictly confidential.
2-1-1 HelpLine is the first point-of-access to all community services, including shelter and housing, food, drug and alcohol abuse prevention and treatment, health facilities, counseling, mental health services, senior issues, financial assistance, legal assistance, child care, child and elder abuse services, recreation, disaster relief, crisis intervention and suicide prevention, and much more. 2-1-1 is also the number to call when you are looking for ways to give back to the community, find volunteer opportunities, and other ways to support local organizations.
In the event of an emergency or disaster in or affecting Santa Barbara County, 2-1-1 HelpLine is now the public resource for immediate information on response, relief and recovery efforts. For example, road closures, evacuation areas, emergency shelters, animal housing, school closures, donation locations and volunteer opportunities, where to go to speak with Federal Emergency Management representatives, insurance adjusters, and more.