FRAGILE, BROKEN, WET - Thanks Hermes
FRAGILE, BROKEN, WET - Thanks Hermes.
I rarely get angry but I am today.
HERMES - "Messenger of the Gods with winged shoes"
The Hermes Courier dropped a parcel clearly marked "FRAGILE" over a locked rear gate. The gate is 2 metres high.
The parcel landed on the concrete patio slabs in the rain, bounced and did not survive the 2 metre drop.
What part of "FRAGILE" did the courier not understand?
It was also raining, so the parcel and contents were soaked.
The Hermes Courier politely told me on the card "Your parcel was delivered OVER THE GATE". Cheers Bud. Insult to injury springs to mind.
The highly coloured warning tape marked "FRAGILE" clearly was not legible or relevant to the Hermes courier.
I need a large coffee with lots of caffeine and several deep breaths.
Customer Service clearly not a high priority in this case.
Nothing left to go wrong on this one.
The situation is so incredibly stupid, deeply frustrating and time wasting for so many people to put it right, you have to laugh at it.
Life really is stranger than fiction.
UPDATE:-
"Life would be tragic if it wasn't so funny" - Stephen Hawking 1942-2018
I have been promised a refund by the seller. I hope they claim back from Hermes.
FRAGILE, BROKEN, WET - Thanks Hermes
FRAGILE, BROKEN, WET - Thanks Hermes.
I rarely get angry but I am today.
HERMES - "Messenger of the Gods with winged shoes"
The Hermes Courier dropped a parcel clearly marked "FRAGILE" over a locked rear gate. The gate is 2 metres high.
The parcel landed on the concrete patio slabs in the rain, bounced and did not survive the 2 metre drop.
What part of "FRAGILE" did the courier not understand?
It was also raining, so the parcel and contents were soaked.
The Hermes Courier politely told me on the card "Your parcel was delivered OVER THE GATE". Cheers Bud. Insult to injury springs to mind.
The highly coloured warning tape marked "FRAGILE" clearly was not legible or relevant to the Hermes courier.
I need a large coffee with lots of caffeine and several deep breaths.
Customer Service clearly not a high priority in this case.
Nothing left to go wrong on this one.
The situation is so incredibly stupid, deeply frustrating and time wasting for so many people to put it right, you have to laugh at it.
Life really is stranger than fiction.
UPDATE:-
"Life would be tragic if it wasn't so funny" - Stephen Hawking 1942-2018
I have been promised a refund by the seller. I hope they claim back from Hermes.