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Customer Data Platform | Thoughtworks

 

www.thoughtworks.com/en-de/insights/blog/data-strategy/wh...

The data amazing architecture was used to our own customer data platform at Thoughtworks.The new strategy entailed overhauling the data systems with a focus on the client. This inspired the team to create the Data Awesome method, a new design thinking strategy for our data endeavour! We were able to develop stronger customer empathy, a better grasp of the business environment, and a better dashboard for our users thanks to the Data Awesome Mindset and Framework.The new dashboards offered critical insights based on what users wanted to know and suggested actions they should take based on the information. They were also simple to use.

 

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Uploaded on May 16, 2023