Sachin Khera
sachinkhera451
Delight customers By Transforming Call Center Processes With CRM Integration
Cloud call center CRM combines the functionalities of a cloud-based call center solution and customer relationship management (CRM) software. Cloud call center CRM integrates customer interactions, call logs, agent performance metrics, and customer data into a unified platform. This integration enables businesses to deliver seamless customer experiences.
5
views
0
faves
0
comments
Uploaded on July 19, 2023
Delight customers By Transforming Call Center Processes With CRM Integration
Cloud call center CRM combines the functionalities of a cloud-based call center solution and customer relationship management (CRM) software. Cloud call center CRM integrates customer interactions, call logs, agent performance metrics, and customer data into a unified platform. This integration enables businesses to deliver seamless customer experiences.
5
views
0
faves
0
comments
Uploaded on July 19, 2023