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chatbot stats and trends 2021

Here you can see the latest trends and stats for customer service chatbots. As we know Chatbots will handle 85% of customer interaction without human intervention in the next five years. 50% of enterprises will spend more money on chatbots rather than mobile apps. The customer support chatbot-based industry is leading and growing continuously.

You can read here more stats and facts for 2021.

 

imbotpenguin.medium.com/chatbot-trends-2019-a-complete-re...

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Uploaded on August 3, 2021