chatbot-for-business

Chatbots are becoming a part of daily life, sometimes we don't even realize that we are talking to a chatbot. As technologies are evolving the chatbots are becoming smarter and doing more complex jobs than just chat with visitors. Now AI-chatbots can provide analytics of visitors and can analyze the behavior of visitors. Machine learning ability is taking chatbots to the next level, using machine learning chatbots can be easily trained and can learn from each interaction, the data storage ability of chatbot giving an edge to a chatbot over the virtual assistant, nowadays these two terms are becoming difficult to differentiate. With natural language processing(NLP) ability of chatbot it is the best option for the customer service sector and it is more productive than its human counterparts and can work for you 24/7 with a chunk of its human counterpart. If you want to know more about why the world needs trustworthy chatbots read this blog.

botpenguin.com/why-the-world-needs-trustworthy-chatbots

 

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