What does a sales order management system do

As the name implies, a sales order management system is a digital way to manage the lifecycle of an order. It tracks the entire information, including order entry, inventory management, fulfilment and after-sales service. An OMS offers visibility to both the business and the buyer.

 

From an operational perspective, sales order processing software can:

 

Provide real-time visibility into orders so they can be fulfilled quickly and accurately

Manage inventory across all channels

Provide insight into sourcing products to meet demand

Manage shipping and receiving across multiple distribution facilities

Ensure orders are tracked through delivery to the customer

Automate after-sales service processes, including returns, refunds or exchanges

Buyers have difficulty managing their orders. They either need to communicate with several salespeople, or worse still, read emails from different people inside the purchasing organization.

 

An order management system offers a single point of contact for the buyer throughout the process. It enables one person to initiate an order, manage it and even deal with any enquiries about it.

 

Find out how TYASuite cloud-based sales order software can help automate the entire buyer experience by giving full visibility on the order lifecycle.

 

Know more: www.tyasuite.com/sales-order-management?utm_source=flickr...

 

 

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