Conversational AI in Financial Services

Customers today, expect responsive, personalized, and quick customer service from their #Bank or #Financial Institution. Customer service involves FAQs, requests, processes, and more. Most of these are common and repetitive. Customer service representatives have to spend most of their time answering and solving these queries and requests and thus have less time for more complex tasks.

 

For more info in #infographic, look into the Benefits of Chatbots in Financial Services

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