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8 Chatbot Development Frameworks: Building a Better Bot for Your Business

There has been an explosion in the use of chatbots across both business websites and messaging applications, mainly because businesses want to cater to their customers and customers have a lot of queries that need to be answered. Managing these queries is difficult and cannot be done on a 24/7 basis unless you have a rotating team. One way to cut down operation costs and still provide a personalized customer experience is with chatbots.

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Uploaded on February 5, 2020