Hannah Lagdameo
Burning-the-Midnight-Oil-Working-the-Graveyard-Shift
When working in Philippine call center, there are numerous things to take into account: your command of the English language, your versatility in performing multiple tasks at once, and your ability to work in a constantly shifting schedule. Though multitasking seems difficult for most agents, working in the BPO industry have trained them to be quite adept at it.
In the country’s recent times, Business Process Outsourcing, otherwise known by many as ‘BPO’, is a thriving industry. This is the field where people from all walks of life come to gain experience in the workforce.
Working in the BPO industry entails agents to work in shifting schedules. Once the applicants are hired, they are designated to a schedule that would assign them to work late at night and clock out early morning the next day. This is known as “The Graveyard Shift”.
Burning-the-Midnight-Oil-Working-the-Graveyard-Shift
When working in Philippine call center, there are numerous things to take into account: your command of the English language, your versatility in performing multiple tasks at once, and your ability to work in a constantly shifting schedule. Though multitasking seems difficult for most agents, working in the BPO industry have trained them to be quite adept at it.
In the country’s recent times, Business Process Outsourcing, otherwise known by many as ‘BPO’, is a thriving industry. This is the field where people from all walks of life come to gain experience in the workforce.
Working in the BPO industry entails agents to work in shifting schedules. Once the applicants are hired, they are designated to a schedule that would assign them to work late at night and clock out early morning the next day. This is known as “The Graveyard Shift”.