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Best online training course for Customer Support

It was difficult to persuade my students as a marketing teacher in this part of the world what customer service meant, let alone assured customer satisfaction or 100 percent satisfaction, and better yet money back guarantee. Customer service concept varies and can best be defined as customer service AND customer support/satisfaction as at the two ends of the spectrum.

 

Best online training course for Customer Support

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Uploaded on April 16, 2020