Sylvan012
Technical Difficulties
It wouldn't be CONvergence (or any con) without a few technical difficulties. In today's case, the air conditioning and air circulation broke down in 2205 ... the Computer/LAN Gaming Suite. The hotel, however, made good on the issue by offering us a room that wasn't part of our original slate of rooms. We were able to, with the help of the Volunteers Department and the Nerf Herders (as well as a few other folk we gathered up along the way) to migrate all our computers, our entire network, down the hall to the new room and have everything up and running within an hour.
That's geek problem-solving!
In addition, we got to keep using the overly-hot room for non-computer stuff at no extra charge. How's that for excellent customer service?
Technical Difficulties
It wouldn't be CONvergence (or any con) without a few technical difficulties. In today's case, the air conditioning and air circulation broke down in 2205 ... the Computer/LAN Gaming Suite. The hotel, however, made good on the issue by offering us a room that wasn't part of our original slate of rooms. We were able to, with the help of the Volunteers Department and the Nerf Herders (as well as a few other folk we gathered up along the way) to migrate all our computers, our entire network, down the hall to the new room and have everything up and running within an hour.
That's geek problem-solving!
In addition, we got to keep using the overly-hot room for non-computer stuff at no extra charge. How's that for excellent customer service?