case-study-1

Global upgrade Along with ongoing production support:

 

The client is a leader in the BPO industry along with providing other solutions specific to certain industries. Although headquartered in the USA, the global PeopleSoft practice is managed out of their Chennai, India office.

Global upgrade from 9.0 to 9.2 including all major modules of FSCM and HCM;

Key features include the following:

 

Enhanced usability through the inclusion of dashboards, actionable analytics.

Ability to adopt new features without upgrading to the latest version – PeopleSoft Update Manager.

Availability of robust Reporting tools such as Pivot Grids, BI Publisher that facilitate delivery of reports that support decision making.

Oracle Secure Search Framework that enhances the ease of navigability within the application with reduced number of clicks.

Better Lifecycle management tools that eases the maintenance challenges.

Availability of increased user support through embedded help while on the application increasing user productivity.

Production Support:

 

Global support for about 20 geographies.

Round the clock support during month end and year end closure.

Supporting enhancements and other initiatives.

Implementing new modules and business process changes.

Done