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Dealing With Serious Issues: (Part 1)

The clinic has mad major issues go unsolved. John read all the issues that were in the comments and complaints box.

Joh said:( I'm in a meeting if anyone calls. I'm going to address some serious issues and make things better).

 

John goes I towards the conference room, he saw the head lab tech, and the administrator of the clinic, he said: (Danielle, Mata, follow me). John said as he takes them to the conference room, there are some serious issue that need to be solved), he calls other department heads and got them in the conference room).

John said: (thanks fir coming everyone, this is an emergency meeting. I just read the comments in the comment box, there are some serious issues here, the biggest one is from Ultrasound. Rebecca, a married couple came here a week ago, and were left waiting for over 2 hours, then, they didn't really do anything, they didn't look thouroughly, you techs were rude and insuring. Rebecca, what do you know about this)?

 

Rebecca said: (I don't know anything.. I was on vacation last week). John said: (the biggest issue here is, there was a woman with a sore stomach, your tech, Diana, was rough and pushed down too hard leaving a red mark). Rebecca said: (I don't know anything John, you know that I'd never lie, neither would anyone here. I'm now furious). John said: (I'll talk to her , don't worry about it.

 

Danielle said: (I know about one of the issues in the box, the most offensive one, racial discrimination). John said: (thank you Danielle, thar was the next issue I was going to bring up). John said: (this is a very serious situation. I read 15 comments stating that there is a racial slur said in every department everyday, the tech names will stay anonymous, however. I'm really infuriated about the issues I just read, there is no excuse, there should never have been serious issues like this in the comment box).

 

John said: (Marta you placed a complaint, it wasen't written clearly, what's going on)? Marta said: there is a shortage of saline in the Dialysis Ward, what'd to reorder 5 times, and nobody is doing anything about it). John said: (that's no longer an issue, there is a new head nurse, she's keepin track of the inventory). John looks over and said: (Marts, relax, that issue is solved). John looked at the comments, he said: (that's all , the issues have been addressed, thank you for coming, everyone have a good day), he exits the conference room and went to the desk.

 

Jennifer said: (man Tara, it was a hectic day, and now, a meeting

To deal wit a few mega issues, how's going in Radiology)? Tara said: (oh, it's a nightmare, for 2 days, we've had a full waiting room, but now it's quiet). Tara said: (you won't believe what I saw the other day), she laughs as she said: (a bird on an X-Ray

Machine, the outside door was open, and he flew in, he left within 5 minutes). John said: (wow, that's something). Tara goes back to radiology, and John gets right on getting the people who filed complaints to come in to talk about what their gripes are.

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Uploaded on August 13, 2015