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bpo in phil.

ABOUT CALL CENTER IN THE PHILIPPINES:

 

Call centers began in the Philippines as plain providers of email response and managing services, these have industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, and online business-to-customer support, online business-to-business support. The call center industry is one of the fastest growing industries in the country.

 

 

The Philippines is also considered as location of choice due to its less expensive operational and labor costs, as well as having a highly skilled workforce, proficiency in American-style English and idioms, and a constant stream of college-educated graduates entering the workforce. The Philippines remains as a top BPO destination for the estimated $150-billion business process outsourcing industry.

 

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Uploaded on December 9, 2014