CSI study can lead to process improvement (hub delivery)

The other day I was writing a customer satisfaction report we had just conducted for a client. The report asks customers what is important to them and how the client performs on each of the attributes. It covers all aspects of a distributor’s business.

We’ve deployed the survey p...

 

www.electricaltrends.com/2014/12/csi-study-lead-process-i...

Done