•Strategic process audit of both front end and back end systems (digital or manual)
•All-in-one online strategy servicing research, quality design, development, integration and marketing, governing the complete process:
1. Driving targeted traffic that is more likely to convert (lifting online KPI's)
2. Creating high quality user orientated interfaces which drive the users experience from discovery to concise and relevant information through to conversion, product/ service experience and follow up / feedback / retention strategies.
•Single point of contact as opposed to managing multiple vendors (hosting, online marketing (and its many factions), design, development, in-house software and integration services)
•Helping streamline processes to increase businesses time to focus on B2C relationship building (humanity) and increase sales while decreasing lost time / money
•Advance reporting for data driven evolution (governing marketing and traffic streams, clicks and user interaction on the website, conversions, retention)
- JoinedDecember 2008
- OccupationUser Interface Design
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