Open Access BPO is a leading global business process outsourcing (BPO) company that specializes in providing a wide range of front to back-office outsourcing solutions.

Mission

Our goal is to position Open Access BPO as a global business process and knowledge process outsourcing leader. For our clients, our goal is to be the outsourcing company known for dependability, results, and amazing customer service. For our employees, our goal is to be the outsourcing company known for professional fulfillment, open-door communication and passion for customers.

Company Overview

Open Access BPO has been providing Sales Operations, Customer Support, Technical Support, Data Entry, Content Moderation and E-Commerce Support Service solutions to a host of international clients since 2006. Open Access is experienced in designing, implementing and managing critical business processes and call center solutions for Clients around the world from thier Makati, Philippine operations centers.

Open Access Clients come from all over, and include companies in the Energy, Education, Internet, Healthcare, and IT industries. We can serve clients in multiple languages including English, Spanish, Japanese, and Chinese and provide support for various business and knowledge processes.

Description

We aim to bridge the outsourcing gap by becoming an integral and integrated part of your organization while delivering the cost savings of an outsourced solution. Our services include, but are not limited to:

Appointment Setting

Lead Generation

Telemarketing

Inbound Direct Sales

Customer Service

Data Entry, Mining & Cleansing

Research & Analysis

eCommerce Management

Search Engine Optimization and Management

Virtual Workforce

Content Moderation

Online Product Management

SKU Building