Welcome to Omega Direct Response Inc.

Established in 1997, Omega Direct Response (Omega) is a global provider of outsourced call center services. We specialize in inbound, outbound and multilingual customer contact at every stage of the customer lifecycle. Omega is one of the pioneers of near and offshore contact center services. Omega's delivery centers in Canada, Manila and Mexico provide state of the art, customized solutions. We can design and implement a wide spectrum of call center initiatives ranging from inbound customer care, sales and help desk to outbound services along with in-language services in Spanish, French, Mandarin, Cantonese, Hindi and other languages.

We are a customer centric company that focuses on understanding your specific needs. We deliver results by building a marketing partner chemistry with our clients, based on expertise, integrity, responsiveness and hands-on implementation. Omega is committed to providing service excellence with the high standards that your company requires in providing a seamless interface with your customers. Our clients consist of financial institutions, multiple system cable operators, public utilities, publishers, membership organizations, telecommunications companies, food services, consumer goods and more.

www.omegadirect.com