Just a all American Boy, I am just a Freelance roofer not a roofing company or a contractor. I make no contracts. I just work hard at what I am experienced at for whomever can use my trade talents and if the predetermined value is is achieved in my labor you give me money or goods at the completion. If there is a problem with what you have paid me for IF I am able I will discuss and come to a solution, but if life throws me a curve ( like death or sickness or family emergency ) and I am unable to satisfy a problem I apologize.