aka Alex Nisbett. I'm a dad, idea thinker, cyclist, dreamer, music lover, fool...

Professionally, I'm Principal at London Service Design consultancy, Engine.

I'm passionate about bringing a customer centred perspective to the design of experiences that people fall in love with and make sense to the business.

My particular expertise lies in designing highly participatory services and experiences; where brands and their audiences create and build meaningful relationships. Ah!

I'm part of the mobile blogging revolution so have a look at my moblog.

For more thoughts on what I see around me, you might also be interested in my blog.