Californian Roots, Worldwide Legacy

Our story began back in 1965 with the opening of QMA, Quality Machine & Associates. The new business, wholly owned and operated by Don Henthorn, quickly gained a reputation as the premier manufacturer specialized in precision machine work and servicing customers like Rocketdyne, Rockwell and Hughes Aircraft. In 1979, QMA began development on its newest project—a hydraulic tubing bender designed for muffler shops. They settled on the brand name BendPak, and a legend was born. Who would have guessed where our devotion to the customer would lead us?

Today, BendPak is the world's leading producer of lifting systems, pipe-benders and air compressors with a global commitment to never settle. Anyplace we’re sold on earth, the BendPak brand is recognized as the badge of quality. That’s because for the past 45 years, we’ve been pioneering service equipment technology, marketing, and training programs, as well as operational and supply systems that are now considered the standard for the entire industry.

We realized all the way back in the mid-60s that you’re either the best in the business or you’re well on your way to going out of business. Second place simply isn’t an option.

It Doesn’t Get Any Better

But we wouldn’t want you to just take our word for it—let us show you firsthand. To see what it takes to be the best equipment maker in the world, we have to take you on a journey below the surface world of the shop floor. Our lift-building expertise, dedication to craftsmanship, proven designs and refusal to use anything but the highest-graded materials may not be immediately visible to the naked eye, but these core philosophies beat deep inside the steely heart of each of our products. And it is exactly these core philosophies that that make BendPak such an outstanding value.

Every BendPak lift starts out the same way: as premium-grade materials and components. We don’t discriminate when it comes to size. If it says BendPak on it, people trust it, and we refuse to take chances with that. That’s why, from our smallest to our largest, we build all our models with the utmost care—as if we were going to take it home and work under it that night.

The BendPak benefit is walking away knowing that your lift was built to last. Our durable powder-coat finish resists fading, cracking and blistering; and our columns and integral lifting components hold their shape and remain strong year after year. We continually test and retest our lifting systems at our product development and engineering facility in Santa Paula, CA, and verify standards conformity using ETL, UL, TUV, GOST, ANSI and CE testing laboratories.

Globally Minded, Singular in Purpose

In fact, all sales, final inspections, engineering, testing, product development and standards certifications are performed at our factory in Santa Paula, CA. Other production is performed at BendPak operated factories overseas that are responsible for component manufacturing. Our current facilities encompass over 600,000 square feet and consist of vertically integrated manufacturing, operations and logistics facilities across the globe. They are all ISO 9000 and 9001 accredited, further supporting our position as a premier global manufacturer. At BendPak, we ensure that our offshore manufacturing is no different in approach, standards, quality, inspection or packaging from our domestic production. These facilities are audited year round and undergo systematic evaluation of documented quality programs such as TUV, ANSI/ALI ALCTV, CSA, UL and AS/NZS 1418.9. The program is audited quarterly, regardless of the facility location, to ensure continued compliance with all applicable standards.

The Benchmark of Quality

No one in the industry has a more sophisticated and comprehensive research and quality control program. In fact, our competition looks to us for inspiration, innovation and ingenuity for their own products. Their best ideas always seem to begin at BendPak. As Charles Caleb Colton said, “Imitation is the sincerest form of flattery.” So while you may find designs, materials or features in our competitors’ models that appear to be remarkably similar, don’t be fooled. BendPak pioneered and engineered them right here in California. Over the course of our 45-year history, we’ve been refining and improving our technology know-how the whole time. Experience counts, and our trained and certified engineering staff alone averages over 25 years of industry experience.

BendPak has been building automotive service equipment the right way, the best way, with the best materials and components for longer than anyone else. We lead, they follow. Any honest person in this industry will readily admit that. From top to bottom, no lifting system has more quality, durability or longevity engineered into it than a BendPak.

Our tradition at BendPak is to start with the very best to bring you the very best—and then give you even more.

We Take Good Care of You

BendPak Inc. serves more than 350,000 satisfied customers worldwide. To keep those customers satisfied, we grant them access to our exclusive service program known as Certified Service™. Our fully staffed customer care center (CCC) is available to meet all support needs with highly responsive technical support; one-on-one communication with account representatives and technical experts; an electronic data interchange (EDI); a highly-efficient logistics support chain, as well as automated communications plus dispatch network. All of these support features are tightly integrated into a well-oiled system, so we can seamlessly provide the best incident management, trouble-shooting and reporting to all our customers right over the phone, regardless of location. And if for any reason your situation requires it, a factory technician or service provider will be dispatched to resolve the situation on-site with replacement parts in-hand. Our technical support staff has direct access to tools, equipment and / or necessary manufacturer’s technical and engineering resources to resolve any complex technical issue as quickly as possible

After-sales support is our pleasure and our specialty. When you buy BendPak, you join a family of folks who have a passion for automobiles and service equipment, just like you. And we always take care of our own.

What You Need, When You Need It

BendPak Inc.’s “Spare in the Air” repair strategy provides overnight-or-sooner part replacement. With a single phone call, our expert service teams will work expeditiously to identify the equipment problem and facilitate timely repair or parts replacement. Our comprehensive spares inventory and partnerships with industry-leading service providers ensure the quickest possible turnaround. What’s more, BendPak’s warehouses and shipping processes are state-of-the-art. A logistics support team verifies availability, inventory, shipping and delivery from start to finish. So when you buy BendPak, you’re getting more than great automobile service equipment. You’re getting peace of mind.

Check www.bendpak.com for more info!