Armin Cruz proactively identifies areas of opportunity for the lines of business I support and create tangible action plans to remedy. My current role is split into three main categories. First, proactively finding pain points for the business and creating a streamlined and simple solution. Second, to drive LEAN enhancements for issues identified by top tier executive leadership. Third, to coach and certify others in various operational excellence methodologies to drive continuous improvement.

Armin Cruz also possesses horizontal coverage across business lines I work to drive LEAN enhancements across multiple business units with regard to compliance and regulatory issues. Expertise includes OCC, HAMP, SCRA, as well as Mortgage Sales, Servicing, Fulfillment, Default Servicing, and Consumer Banking.

Armin Cruz is a Six Sigma Master Black Belt and Business Intelligence Specialist

For more information check out www.linkedin.com/in/armincruz/