• Serving as an IT Professional with more than 8.5 years and Project Manager for more than 3 years in multifaceted software industry

• Holds certification in CSM (Certified Scrum Master) and PMP (Project Management Professional) giving extra edge to face challenges in his niches

• Dedicatedly works on developing procedures, service standards and operational policies, planning and implementing effective control measures, SLA management and customer satisfaction.

• Technically savvy, energetic and result driven professional with excellent communication skills

• Prompt in analytical and decision making skills

• Well acquainted with the corporate styles and the ability to adhere to the same proving multitasking skills and ability to work efficiently on multiple projects within strict deadlines

• Holds expertise in handling large teams including project managers, product managers, support managers and techno commercial managers