crmsystem photos on Flickr

What is Service CRM? | Kapture CRM by Kapture-CRM

"In the customer service Game, you need to be available to your customers through multiple sources of contact. Kapture’s Service CRM software lets you personally connect with new and potential customers when they want, and how they want, helping you create meaningful conversations.

From a smartphone. To a website chatsystem. From a Laptop screen. To your phone. And even though Social Media, Self-service portals, communities and emails. Kapture’s Customer Service CRM software collects queries from all these channels and shuttles it straight into one single dashboard.

Map your customer journey from the time they first get in touch with you, to the time they make their first purchase, so when they need your service, using the service Customer service relationshipmanagement device agnostic tools.

The Machine driven AI, alerts you about customer service, even before the customer knows he needs your help. The Annual Maintenance contracts can track down warranty dates and alert you with tickets generated for a warranty or a free or paid service with ease.

Be prepared for every service request with Kapture's Mobility driven CRM. The cloud-based ticket management tools can store photos of products that need to be serviced to help you seamlessly keep track of spares, defective parts and much more. The knowledge base gives your agents access to frequently asked questions helping them improve their FCR’S.

For More Videos Please Visit Us @ www.youtube.com/channel/UCRX8fG7G_4izEofoqVF0smg/videos

"

Customer Relationship Management Solutions Software..+91-8882318181 by Real ERP Noida

RealERP gives robust solutions as CRM Software for real estate builders to improve relationship in b/w organizations & Customers related to leads sources. Real CRM Software makes the workforce smooth by managing customer contacts, classifications, and pipeline management. It gives you the capacity to assign, create and manage request of customers and much more always up to date. Allows you to manage and classify all your business related contacts and details efficiently in a hierarchical way. For More Info :- www.realerp.in/customer-relationship-management-crm-softw...

Hotel CRM Software by Kapture-CRM

"Hotel chains spread across multiple locations may have a hard time keeping track of leads, sales and property performances. With a HotelCRM, the hospitality industry can manage leads, inquiries and property performances of multiple locations in a unified window.

Kapture's Hotel CRM - an easy way to close more deals, hit your sales targets and build lifelong relationships with your customers."

3D Explainer Video Toolkit_720p (1) by Ample Softech

Title:- Leading Brand for Innovative CRM Solutions | Amplesoftech

Description:- Ample Softech CRM services designed has helped many reputed businesses to effectively manage their marketing, sales, and service teams. Always be ready to make smarter business moves based on the perfect information and insights generated through our CRM systems.

Visit Us:- www.amplesoftech.com

CRM - An Effective Wed Based Client Management Software by Shirley Marie

What is CRM? CRM is software that helps in customer relationship management. It’s a very important aspect for any business whether a small scale or a large one. Log on www.velocitycrmsoftware.com/

Kapture CRM for Travel Industry | Booking Management Platform by Kapture-CRM

Kapture’s Travel CRM helps tour operators, travel companies and OTAs bring the operations of sales, support and marketing on a single platform. Travel CRM can help conglomerates create personalized customer experiences by helping them handle customer queries, itineraries, corporate packages, documents and package information helping them achieve the much elusive lifetime customer value through the omnichannel cloud-based CRM solution.

What is Lead Management System - Kapture CRM by Kapture-CRM

"A Lead Management System effectively segregates #leads and auto-assigns them for faster conversions. No matter where the lead is coming from, your enterprise will be equipped to prioritise them with the lead management CRM. Lead management software includes real estate lead management, sales lead management, and more. There is no telling where you can encounter a lead, as long as your business is prepared to deal with them effectively. This video throws light on a Lead Management CRM in detail.

For More Videos Please Visit Us @ www.youtube.com/channel/UCRX8fG7G_4izEofoqVF0smg/videos

"

Altitude Tales of Customer Centricity - Agent Empowerment by Adrian Wright

Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. Altitude unified customer interaction solutions leverages existing technology investments in the contact centre, adding value - without disruption.

Altitude Xperience suite, handles billions of communications daily from a wide range of businesses, such as customer service, telemarketing, debt-collection, or help desk, though several interaction channels from voice, email, social media, to mobile applications.

A robust, modular, customer interaction management software platform that handles all interactions and unifies all touch points throughout the organisation in an open, platform-independent solution. With over 1100 live installations in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. With a 20-year plus track record of industry recognition and has over 50 awards for innovation and tangible results with customers in key markets worldwide such as best dialing solution to best agent desktop. Altitude Software is listed in Gartner’s Magic Quadrant for Contact Centre Infrastructure since 2000.

FOR MORE INFORMATION VISIT: www.altitude.com/

CRM Trends 2020 - Top Predictions for the decade ahead by Kapture-CRM

As you look at your goals for 2020, you find yourself standing at the gates of a new decade.

Customers now expect companies to be available to them over every platform.

Companies that adopt AI and multichannel ticketing, going one step further by assisting customers with self-serve portals have a higher chance of dominating their niche.

In this video we’ve listed out the most important CRM trends for the decade ahead.

Enjoy!

Click Here to Visit www.kapturecrm.com/

Subscribe to get more videos!

www.youtube.com/KaptureCRM

CRM Software UAE | Best CRM System – Focus Softnet by Focus Softnet UAE

Centra CRM is an award-winning CRM software in UAE. Generate more leads and close sales faster. A 100% cloud-based CRM in Dubai, Abu Dhabi, Sharjah- Request a Free Demo!

Kapture CRM for Large Businesses & Enterprises by Kapture-CRM

"When a large enterprise has to sift through enormous amounts of data without a system to automate much of the operations, things can get messy.

This is where Kapture’s solution for the enterprises comes into the picture. Kapture’s enterprise solutions help you focus on your business and scale up your business growth with smart analytics-driven tools to boost sales, improve support operations and manage customer service on one single platform.

For More Videos Please Visit Us @ www.youtube.com/channel/UCRX8fG7G_4izEofoqVF0smg/videos";

Cisco DX Series_10 by Tasos Papageorgiou