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SCD049: Figure 5.9

In this example, two research studies were run with different audiences--experienced and inexperienced information technology workers--asking them which name they would prefer for a new analytics dashboard. Stakeholders for this study hypothesized that more experience IT administrators would balk at calling a dashboard "simplified." Interestingly, this study found that both experienced and inexperienced IT administrators preferred the "simplified" label.

 

Jorgensen, Erica, 2023. Strategic Content Design: Tools and Research Techniques for a Better UX

New York: Rosenfeld

rosenfeldmedia.com/books/strategic-content-design/

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Uploaded on February 14, 2023