SCD026: Figure 3.4

Another example of content principles, from the Canada School of Public Service. Findable is listed as the first foundational principle, followed by Clear, Connected, Human, and Helpful. Ksenia Cheinman is credited with developing this list of principles.

 

Jorgensen, Erica, 2023. Strategic Content Design: Tools and Research Techniques for a Better UX

New York: Rosenfeld

rosenfeldmedia.com/books/strategic-content-design/

Done